How Important Is Quality?

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives” – William A. Foster

As leaders, we need to know how to engage and empower our team to deliver the intended level of communication/service/product to the customer. Are you in need of leadership training to fully realize how to produce and deliver the best quality?

Quality takes more effort to implement. I would rather explain the reasons why, than apologize for its absence. Of course, quality is important, however, it is not the most important. It has the same value as employee culture, safety, production and keeping costs down. So, for a leader that is a lot of balls to juggle and keep in the air. It’s all about balance.